Submit a request – Report Suspicious Activity

Please provide the following information so that your wallet can be reviewed

Note: Incomplete answers may delay your wallet review.

Your email address

Subject(optional)

Email address on your ID.me wallet (if you have one)

(If you have more than one wallet, list all email addresses associated with your wallets)

Full name

Phone number

Name of the organization you’re trying to verify your identity for

Were you told that you need to verify your identity for a job opportunity, background check, or for a family member or friend?

Did someone contact you to guide you through the identity verification steps?

Have you shared any email address(es) and/or password(s) for your ID.me wallet(s) with anyone?

Was any email on your wallet(s) created by someone else? Does anyone else have access to your account email(s)?

Any additional information that may help us investigate your wallet. Do not include your Social Security number or any other sensitive identifying information:

help-id-internal(optional)

Description

Please describe your issue in as much detail as possible. A member of our support staff will respond to you soon.

Attachments(optional)

Add file or drop files here